Data Manager at MTN Rwanda


Job Description

About MTN Rwanda

MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER.  We are an equal employment employer with a strong culture that is forward-looking and encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. MTN Rwanda is therefore Internally and Externally recruiting a highly competent and self-motivated individual for the Position below in Consumer Department

Job Responsibilities

  • Design, implement, and facilitate the implementation of MTN marketing and consumer plans to maintain a strategic competitive position through research
  • Drives the formulation of the Data Products Strategy, as well as the Data product development roadmap of the products and services portfolio. ii.
  • Revenue responsibility for all Data propositions, driving product conceptualization, design, pricing, financial viability, and Go-to-Market for all offers under the category. iii.
  • Tracks performance of data products/services against the business case in terms of performance, uptake, and profit, and develops and implements actions for improvement of performance. iv.
  • Monitors and assesses the market, competitor innovations, and technological advancements for the purpose of identifying potential products and services for development. v.
  • Develops new data products and services, aligning with the overall MTN strategy, and relevant segment value proposition needs in order to ensure that they are profitable. vi.
  • Provides input into a strategy for mobile and home data products and services including forecasts in the short, medium, and long term for product performance, revenue, and profitability.
  • Presents business case including technical and economic feasibility for new consumer and corporate data products/services to the Senior Manager of Consumer Products & Digital and the Chief Consumer and Digital Officer for consideration.
  • Identifies new markets for existing and new data products to enhance value to the business and submit a business case to the Senior Manager and Chief Consumer and Digital Officer for consideration.
  • Coordinates the launch of new data products/services with relevant departments, ensuring that relevant pre-launch activities such as ensuring availability of the new product in the channels, training of Call Centre Agents and Service Centre staff, and sensitization of MTN staff are completed.
  • Develops and tests systems and processes, and procedures enabling new products/services to ensure user-friendliness and effectiveness of products /services.
  • Designs and develops product promotions and collateral in collaboration with Brand & Communications to drive take-up, usage, and profit of new data products/services. Ensure updates to the product information on MTN Rwanda website as well as other digital touchpoints are provided to the Brands team for execution.
  • Prepare weekly, monthly, quarterly and annual reports in agreed formats and on a timely basis.
  •  Effectively manages the development of direct reports, effectively linking performance management, learning & development, talent management, and the MTN Rwanda Employee Value Proposition to achieve optimum performance.
  • Stays abreast of developments in areas of expertise and performs to the highest ethical and professional standards.
  • Carries out any duties that will enhance the mission of the job as and when directed by the supervisor.

Job Requirements

  • Bachelor’s Degree in Business, Commerce, Marketing, IT, /Engineering, or a related discipline.
  • Experience At least 5 years experience in product management, usage and retention and product life cycle management in telecommunications, product management and reporting in financial services, consumer electronics, or strategy and operations consulting with a strong understanding of mobile telecommunications.
  • At least 2 years experience in a management position, in dynamic and fast-moving industries.
  • Training on Products and services, GSM and mobile money telecommunications knowledge, Process and business modeling, Relationship management, Systems training, Computer software training, Project management, new business development, Business analysis and intelligence.

How to apply

All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 10th    Feb 2023 through the job’s platform on:

We strongly encourage applications from women and/or individuals with disabilities.

Note: Only qualified applicants will be contacted within 14 daysof their submission.

MTN Rwanda PLC is an equal-opportunity employer.

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