Program Quality, Learning and Accountability Coordinator (PQLAC) at ActionAid Rwanda (AAR) : Deadline: 31-01-2023



Job Title:    Program Quality, Learning and Accountability Coordinator (PQLAC)

Reports To: Programmes, Policy and Business Development Lead

Location:    Kigali, Rwanda.

Grade:    B

The closing date for submission of applications is Friday 31st   January 2023.

AAR Background

ActionAid Rwanda (AAR) is a local non-Governmental organization and an Affiliate Member of ActionAid Global Federation, an Anti-Poverty Agency working with people living in poverty with focus on women and girls to eradicate poverty and injustice. AAR uses human rights-based approach (HRBA) as a programming model to tackle structural causes of poverty and injustice through empowerment, solidarity, and campaigning. AAR has had its operations in Rwanda since 1982, due to effects of the 1994 Genocide Against Tutsi, AAR resumed its operations in 1997 as a full Country Program and has contributed towards eradication of Poverty and Injustice with a focus on tackling their root causes. AAR has a very strong commitment to supporting and empowering women and children as well as Promoting their Rights through Campaigns, Sensitizations and Advocacy. AAR’s vision is a Country without poverty and injustice in which every person enjoys their right to life of dignity and mission is to work with people living in poverty with focus on women and girls to eradicate poverty and injustice. It is with the above context that ActionAid Rwanda is recruiting a PQLA Coordinator to technically support the MEL and Accountability of the programme.

Purpose of Role:

The post holder will be responsible for leading advisory, motivating and supporting the Team to plan and manage activities aimed at achieving the goals and objectives of the AAR.  The Program Quality, Learning and Accountability Coordinator (PQLAC) would also contribute to the overall development of the AAR program and its partners.  The PQLAC will support the linkage between the AAR Programme and AAR Team and the other units of AAR (such as Finance & People Management, etc) plus partner organizations and agencies that the Team would collaborate with.  The PQLAC provides support in developing direction for the Team in line with the Global and CSP framework. The PQLAC improves the implementation and compliance to the international and Country Strategy papers in line with the planning systems of AAR; supports capacity building in M&E systems and Knowledge Management to enhance program quality and accountability to AAR’s primary stakeholders.

The Major Responsibilities include:

  • Actively support the development/review/revision of strategic plans for AAR work within the framework of the Country Strategy Paper and other ActionAid strategies and frameworks.
  • Support the development of long-term plans for the AAR Programme within the context of the overall project.
  • Derive 3-year and Annual plans for the AAR program for inclusion in the rolling CP 3-year plans. Ensure the timely and proper execution of planned activities.
  • Ensure the capturing of all experiences and best practice work in AAR Programme and share these in accordance with ActionAid Rwanda Sharing and Learning policies both for informing within the organization and among its partners but also to serve as a basis for program design, development, and management.
  • Lead the AAR Team to work with and provide support to partners in refining the community level program design and/or redesign and in the use of participatory methodologies and their adaptation.
  • Contribute to policy briefs and media strategies that inform stakeholders about the policy positions of ActionAid and partners
  • Work with team members and the other thematic teams to develop and implement a research and Knowledge Management initiatives to make ActionAid Rwanda a learning Organization and share best practices.
  • Coordinate Program Quality, Frameworks, M&E Systems Development, and their Operationalization and Lead the design of Program Quality and oversee their implementation to enable timely feedback on impact of programmes/projects.
  • Support resource mobilization effort and utilization of field programs and evaluating contract management processes of donor funded projects as per planned objectives.
  • Monitor programme documentation, evaluations and sharing of experiences with internal and external stakeholder.
  • Monitor adherence to guidelines, policies, and procedures of field offices in accordance with organizational policies and procedures.
  • Contribute to strategic decision making through Country Management Team participation.
  • Track institutional/Programmes objectives against goals, outcomes, purposes, and mission for the purpose of ensuring synergy and draw attention of management to the results of the tracking and programmes Audit.
  • Ensure that partner systems and ActionAid systems engender real partnership and accountability
  • Ensure synergy between Alps, the GMF and local M&E framework.
  • Support Sponsorship team to fast-track sponsorship strategies and their effects to communities and children
  • Capacity Building of ActionAid Rwanda staff and Partners on Program Quality, M&E concepts, Human Right Based Approach (HRBA) and skills to the organization and partner organizations; actively participate and contribute to AAR’s periodic annual planning & budgeting
  • Keep abreast of evolving best practices in Program Quality rights-based work through contact with ActionAid, academic and donor publications and networks, sharing relevant knowledge and information with organization and partners
  • Contributes to innovation and learning in the field of Impact Assessment, Rights, and advocacy through contributions to publications, presentations, participation in workshops and other learning events
  • Prepare ActionAid Rwanda consolidated quarterly and annual reports and distribute to key stakeholders
  • Coordinate preparation of documentation of effective methodologies/frameworks for strengthening ActionAid Rwanda pro-poor accountability program Quality and impact
  • Participate and /or lead PRRPs and prepare Knowledge and Learning Reports
  • Support Programme Appraisals of New LRP and management of Program Quality and Impact.


  • Contribute to the Country Programme periodic and annual planning, budgeting, reporting, monitoring and evaluation
  • Share progress reports with other thematic coordinators for a better collaboration
  • Perform other related duties as required by the line manager.

SHEA and Safeguarding, Assurance Policies, Gender Lens & Feminist Leadership Principles Compliance.

  • Ensure compliance of SHEA and Safeguarding Policy in place and adhered to by the Organization.
  • Ensure Compliance of Assurance Policy within the AAR, Partners and Stakeholders working with AAR
  • Ensure that AAR functions respect gender and Feminist Leadership principles
Key competenciesSkills/expertise required
Critical Competences: Knowledge: Good knowledge of Humanitarian and Community Development Organizations is essential. Essential Skills: Excellent Public relation, communication and analytical skills along with computer literacy and simple troubleshooting. Excellent Coordination skills Other personal characteristics: Self-motivated, flexible, high integrity and Corruption free nature, open minded, hardworking, and be able to work under pressure and with minimum supervision to deliver desired results. Ability to work under pressure, Ability to multitasking, work with limited supervision, capable to deliver on very tight assignments and meet deadlines.Qualifications: A bachelor’s degree in Economics, Development Studies, Statistics, Social sciences or Project Planning and Management or any other related relevant fields. A relevant post graduate qualification in Monitoring & Evaluation will be an added advantage. A minimum of 5 years work experience with at least 2 years of relevant experience from a reputable organization in programming relating with MEL responsibilities.

How to apply

Interested and qualified candidates should submit in filled application form through this link: and  send to  not later than Friday the 31st  January at 5:00 pm. Indicate in the subject line: Program Quality, Learning and Accountability Coordinator (PQLAC).

Only shortlisted candidates will be contacted.

ActionAid is an equal opportunity employer and candidates will be expected to embody ActionAid’s values and adhere to organization policies including the SHEA and Safeguarding Policies and the Child Protection Policy, among other ActionAid policies.

Female candidates are strongly encouraged to apply. 

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